The public notice provides guidance on how a customer can protest the increase during the 20-day public comment period. (see attached) Additionally, customers can comment, protest, and ask questions at the public meeting. The agenda will consist of introductions, a brief outline of the general rate case process by the PUC, Big Basin explaining their proposed rate increase, and then open up to public comment. Customers can protest the proposed rate increase for any reason, though it would help citing specifics parts of the rate increase or request to help substantiate the protest.
There will be no vote as nothing has been determined by the PUC yet, as the rate case is currently under review. While Big Basin has requested the proposed rate increase, the PUC may grant all, none, or some fraction of the rate increase. For general rate cases, PUC staff will draft a resolution with their recommendations which, after another public comment period, will be voted on by the Commissioners to be approved or rejected.
I don't believe someone from the Water Board will be at the meeting. As the public meeting only pertains to Big Basin's proposed rate increase, I will be deferring any receivership questions to the Water Board and for outside of this meeting.
Lastly, I reached out to the fire station to see if they had the equipment to set up video conferencing, but they indicated they didn't. I would encourage any customers that are unable to attend to mail in their protests as indicated in the public notice. We are considering additional alternatives such as holding another virtual meeting, but would need to discuss that with my management.