Welcome to the Big Basin Water Customer Information and
Big Basin Public Water Initiative Site
THIS SITE IS INDEPENDENT OF AND NOT AFFILIATED WITH BIG BASIN WATER COMPANY
BIG BASIN WATER COMPANY (under control of the court-appointed receiver):
Cypress Water Services
(customer service operator subcontracted by the receiver): bigbasin@cypresswaterservices.com
831-920-6796
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ADDITIONAL CONTACTS
Central Coast Regional Water Quality Control Board:
(805) 549-3147
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Santa Cruz County Emergency Operations Center Storm Related or Disaster Response:rpc@santacruzcounty.us
(831) 454-2285
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State Water Resources Control Board, Division of Drinking Water Monterey District Office:
dwpdist05@waterboards.ca.gov
(831) 655-6939
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California Public Utilities Commission, Consumer Affairs Branch: File an informal complaint online or by calling (800) 649-7570.